LUGHAONE · LUGHAONE LLC

Billing & Cancellation Policy

LughaOne LLC · Last updated October 11, 2026

Subscription plans

Standard costs $24.99 USD/month. AI Premium costs $39.99 USD/month. Any applicable taxes or charges are presented in the checkout flow as required. A paid subscription begins only after you affirmatively complete Stripe Checkout.

Three-day free trial

New users receive three calendar days of trial access starting when their account is created. No card is required to start this trial. It does not automatically turn into a paid subscription, and purchasing a plan does not grant a second free trial.

Recurring payments

Paid subscriptions renew monthly until canceled. Stripe handles checkout and billing. Billing dates and payment details are available in the Stripe customer portal through My Account.

How to cancel

Go to My Account and select Manage billing to access the customer portal and cancel recurring billing. Cancellation through the billing portal generally takes effect at the end of the paid billing period, unless a different effective date is clearly shown. You can also contact info@lughaone.com for assistance.

Account deletion is different

Choosing Permanently Delete My Account is irreversible. If deletion is available and completed, associated subscriptions are canceled immediately, and paid access may end immediately even if time remains in your current billing cycle. Download your learning data before requesting deletion.

Payments and refunds

Because we offer a three-day trial without a payment card, we encourage you to try the available features before subscribing. After you voluntarily purchase a paid plan, subscription fees for the billing period are generally non-refundable, including if you stop using the service or cancel before the period ends. We do not ordinarily offer partial-month or prorated refunds. Canceling your subscription stops future recurring charges, subject to the effective cancellation date shown in the billing portal.

We will investigate duplicate, unauthorized or incorrect charges, and provide refunds or other remedies whenever applicable law requires them. Mandatory consumer cancellation and refund rights are not limited by this policy. For billing assistance or to exercise applicable rights, email info@lughaone.com.

Questions

LughaOne LLC · info@lughaone.com. Also see our Terms and Privacy Policy.

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